Terms & Conditions

Effective date: 14 August 2026

Please read these terms carefully before using this website or purchasing from us. By using this website or purchasing from us, you confirm that you have read these terms, understand them, and agree to be bound by them.

If you do not agree to these terms, please do not use this website.

1. About Us

1.1 This website is operated by Living Without Limits Method Ltd ("we", "us", "our").

1.2 We are a limited company registered in England and Wales under company number 17343229.

1.3 Our registered address is 29 Abbey Road, Sleaford, Lincolnshire NG34 7XB.

1.4 You can contact us by email at  [email protected]. Where any of these terms require notice to be given to us, please send it to this email address.

1.5 We are not VAT-registered.

2. About These Terms

2.1 These terms apply to your use of this website and to any purchase of products or services you make through this website. By accessing the website or making a purchase, you agree to these terms.

2.2 We may update these terms from time to time. The current version is the version published on this website. When we make material changes that affect your existing purchases or use, we will notify you by email or by a prominent notice on the website.

2.3 The date these terms were last updated is shown at the top of this page. Your continued use of this website or purchase from us after the update date constitutes acceptance of the updated terms.

3. Eligibility and Acceptable Use

3.1 You confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are accessing the website on behalf of a business, you confirm that you have authority to bind that business.

3.2 You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.

3.3 You must not:

• (a) use the website in any way that breaches any applicable law or regulation;
• (b) use the website to send, knowingly receive, upload, download, use, or re-use any material that is unlawful, offensive, abusive, indecent, defamatory, obscene, or menacing, or in breach of any other person's rights;
• (c) introduce any virus, trojan, worm, logic bomb, or other material that is malicious or technologically harmful;
• (d) attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer, or database connected to it;
• (e) attack the website via a denial-of-service attack or distributed denial-of-service attack;
• (f) copy, reproduce, distribute, or commercially exploit any content on the website except as expressly permitted by these terms or by us in writing.

3.4 We reserve the right to restrict or remove access to the website (or any part of it) at any time, including where we reasonably suspect a breach of clause 3.3.

4. Our Products and Services

4.1 We offer a range of personal development and professional services through the Living Without Limits Method platform, including:

• Digital products such as downloadable tools, worksheets, and resources
• Online courses and workshops delivered via Kajabi
• The Living Without Limits Method 6‑Month Programme, including live masterclasses, Q&A sessions, and community access
• Group supervision and professional development sessions for therapists and practitioners
• Membership communities, both free and paid
• Consultancy, training, and educational services
• Podcast content and related materials
• Book‑related resources and companion content

These products and services are designed to support personal growth, emotional wellbeing, professional development, and community learning.

4.2 Product descriptions, images, and pricing on this website are provided in good faith but may contain minor errors or be subject to change. Product descriptions and pricing constitute an invitation to treat and not a binding offer to sell. A contract is only formed in accordance with clause 6.

4.3 We reserve the right to withdraw, amend, or update any product or service at any time. Where we discontinue or materially change a product or service after you have purchased it, we will offer you a reasonable alternative or a refund.

4.4 Some of our products and services are subject to additional specific terms (for example, our Client Services Agreement governs bespoke services). Where additional terms apply, they will be made clear at the point of purchase.

5. Pricing and Payment

5.1 All prices shown on this website are in pounds sterling (GBP) and are inclusive of VAT where applicable, unless otherwise stated.

5.2 Payment is required in full at the point of purchase, unless we have agreed otherwise in writing or unless the product is sold on a recurring subscription basis (in which case clause 8 applies).

5.3 We accept payment by credit/debit card, bank transfer, and Stripe.

5.4 Payments are processed by our third-party payment processors. We do not store your full payment card details on our systems.

5.5 Where a payment is declined, reversed, or charged back without good cause, we may suspend your access to any related product, service, or membership until the matter is resolved.

5.6 If we discover an error in the price of a product after you have placed an order, we will contact you to inform you. You will have the choice of continuing the purchase at the correct price or cancelling the order with a full refund.

6. Placing an Order and Contract Formation

6.1 To purchase from us, you must complete the checkout process on this website or, where applicable, on a third-party booking or payment platform we direct you to.

6.2 Submitting your order is an offer by you to purchase the relevant product or service on these terms.

6.3 A binding contract between you and us is formed as set out below. Choose the option that applies to your business and delete the other.

Acceptance on access or delivery

The contract is formed when we provide you with access to the purchased product or service (for example, by sending a download link, providing course access, or scheduling a service). Where we cannot provide access for any reason, we will refund any payment received in full.

7. Delivery of Digital Products

7.1 Where you purchase a digital product (including templates, guides, courses, or recorded content), we will provide you with access or a download link as soon as reasonably practicable following confirmation of your purchase.

7.2 Digital products are delivered in the format described on the product page. We do not guarantee compatibility with every device, browser, or software configuration.

7.3 Delivery of a digital product is treated as complete when we have provided you with access or a download link to your registered email address.

7.4 Access to digital products is granted for the lifetime of the product as long as your account remains active. We may withdraw access where you breach these terms.

8. Membership and Subscriptions

8.1 We offer a membership recurring access at the price set out on the relevant page of this website.

8.2 Your membership begins on the date your first payment is confirmed and continues on a rolling monthly basis until cancelled in accordance with clause 8.3.

8.3 You may cancel your membership at any time by emailing us at [email protected] using the cancellation function in your account. Cancellation takes effect at the end of the current billing period. We do not give refunds for part-used periods, unless required to do so under your statutory cooling-off rights in clause 9.

8.4 We reserve the right to change the price or content of any membership or subscription on reasonable written notice (which will be at least 30 days in advance for material changes). Where you do not wish to continue at the new price or with the new content, you may cancel before the change takes effect.

8.5 We may suspend or terminate your access to a membership or subscription where you breach these terms, where a payment fails and is not resolved within a reasonable time, or where required by law.

9. Your Right to Cancel (Consumer Cooling-Off)

9.1 If you are a consumer (an individual buying outside the course of a business), you have the right to cancel your purchase within 14 days of entering into the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

9.2 This 14-day cooling-off period applies differently depending on what you have purchased:

• (a) For services: the 14-day period runs from the day the contract is formed. If you ask us to start the service within the 14-day period, your right to cancel may be reduced proportionately to reflect the service we have already provided.
• (b) For digital content (downloads, course access, recorded content): the 14-day period runs from the day the contract is formed. However, if you give us your express consent to begin delivery before the 14-day period ends and you acknowledge that you will lose your right to cancel once delivery starts, your right to cancel is lost once you access or download the content.
• (c) For workshops, events, or live programmes scheduled to take place within the 14-day period: the rules for services in (a) above apply. We will tell you at the point of purchase how the cooling-off period affects your specific purchase.

9.3 To exercise your right to cancel, you must inform us of your decision before the 14-day period ends. You can do this by:

• (a) emailing us at the address in clause 1.4 with a clear statement that you wish to cancel; or
• (b) completing and sending us the model cancellation form in Schedule 1 to these terms (at the bottom of this page).

9.4 Where you validly cancel under this clause, we will refund any payment received from you within 14 days of receiving your cancellation notice. The refund will be made using the same payment method you used for the original transaction unless you expressly agree otherwise.

9.5 Where you have asked us to start providing a service within the cooling-off period and then cancel, we may deduct an amount proportionate to the service already provided up to the point you communicated your cancellation.

9.6 If you are buying as a business (not as a consumer), the cooling-off rights in this clause do not apply, and the standard cancellation and refund rules in clause 10 apply instead.

10. Refunds and Returns

10.1 Where you have a statutory right to cancel under clause 9 (consumer cooling-off), refunds will be processed in accordance with that clause.

10.2 Outside the statutory cooling-off period, our refund position is as follows.

No refunds outside statutory rights.

Outside any statutory cooling-off period, all purchases are final and no refunds will be given except where we are required to give them by law or where we have agreed to do so in writing.

10.4 Nothing in this clause 10 limits or excludes your statutory rights as a consumer.

11. Intellectual Property

11.1 All content on this website - including text, images, graphics, logos, templates, training materials, videos, downloadable content, and programme content is the intellectual property of Living Without Limits Method Ltd or of our licensors, and is protected by copyright and other intellectual property laws.

11.2 Unless expressly permitted by these terms or by us in writing, you may not copy, reproduce, distribute, adapt, modify, publish, transmit, sell, sub-license, or create derivative works from any content on this website or from any product or service you have purchased from us.

11.3 Where you purchase a template, document, or other downloadable digital product from us, you are granted a personal, non-exclusive, non-transferable, perpetual licence to use that product solely for the purposes of your own business. You may adapt the content of a template for your own internal business use. You may not:

• (a) resell, distribute, or share the product with any third party;
• (b) sub-license the product or make it available under any "swipe file", "resource pack", or similar offering;
• (c) reproduce the product in such a way that the underlying template is recognisable to any third party who has not purchased it from us.

11.4 Where you provide us with any feedback, suggestions, or ideas about our products or services, you grant us the right to use that feedback without restriction or compensation.

11.5 If you become aware of any unauthorised use of our content or products, please contact us at the email address in clause 1.4.

12. Website Availability

12.1 We make reasonable efforts to ensure that this website is available 24 hours a day. However, we do not guarantee uninterrupted, secure, or error-free access to the website.

12.2 We may need to suspend access to the website (in whole or in part) for maintenance, updates, repairs, or to address security issues. Where reasonably practicable, we will give advance notice of planned suspensions.

12.3 We are not liable for any loss or inconvenience caused by the website being temporarily unavailable, except as required by law.

13. Accessibility

13.1 We are committed to making this website accessible to as many users as possible, including users with disabilities.

13.2 We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and we are working towards meeting current accessibility standards. We recognise that some parts of the website may not yet fully meet these standards.

13.3 If you experience any difficulty using this website or accessing any product you have purchased, please contact us at the email address in clause 1.4. We will do our best to provide the content in an alternative format or to resolve the issue.

14. Limitation of Liability

14.1 Nothing in these terms limits or excludes our liability for:

• (a) death or personal injury caused by our negligence;
• (b) fraud or fraudulent misrepresentation;
• (c) any breach of the statutory rights you have as a consumer that cannot be limited or excluded by law; or
• (d) any other liability that cannot be limited or excluded under English law.

14.2 Subject to clause 14.1, our total liability to you in connection with any purchase shall not exceed the amount you paid us for the product or service in question.

14.3 Subject to clause 14.1, we shall not be liable for any indirect, consequential, or special loss, loss of profit, loss of business, loss of opportunity, loss of anticipated savings, or loss of data arising out of or in connection with your use of this website or your purchase of any product or service.

14.4 Our templates, training, and other content are designed as general resources. They are not legal, financial, tax, or other professional advice, and they are not a substitute for advice that takes account of your specific circumstances. You are responsible for ensuring that any template or resource you use is suitable for your circumstances and remains current. Where your circumstances are complex or high-value, you should seek independent professional advice.

15. Third Party Links and Services

15.1 This website may contain links to third-party websites. We are not responsible for the content, products, services, or privacy practices of those websites. Links are provided for convenience only.

15.2 We use third-party platforms to deliver certain services - including payment processing, email delivery, course hosting, booking, and content hosting. Your use of those platforms is subject to their own terms and conditions, and we are not responsible for their actions or omissions.

16. Privacy and Data Protection

16.1 Your use of this website and any purchase from us is also governed by our Privacy Policy, which is incorporated into these terms by reference. The Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what your rights are.

16.2 Read the Privacy Policy carefully before using this website or making a purchase.

17. Force Majeure

17.1 We are not liable for any failure or delay in performing our obligations under these terms, or in delivering any product or service, where the failure or delay is caused by an event or circumstance beyond our reasonable control. This includes (but is not limited to) acts of God, fire, flood, war, terrorism, civil unrest, government action, epidemic or pandemic, failure of utilities, internet, or telecommunications services, and supplier or platform outages.

17.2 Where a force majeure event affects our ability to provide a product or service you have purchased, we will inform you as soon as reasonably practicable and offer you a reasonable alternative or a refund.

18. Termination of These Terms

18.1 These terms continue to apply for as long as you use this website or hold any product, service, membership, or subscription purchased from us.

18.2 You may stop using this website at any time. Where you hold a membership or subscription, you can cancel it in accordance with clause 8.

18.3 We may terminate or suspend your access to this website (in whole or in part), or to any product, service, membership, or subscription, where:

• (a) you breach these terms in a material way and (where the breach is capable of remedy) fail to remedy it within a reasonable period after we ask you to;
• (b) you fail to make any payment due to us; or
• (c) we are required to do so by law.

18.4 Termination does not affect any rights or obligations that have already accrued at the date of termination, including any sums owed by either party.

19. Dispute Resolution

19.1 If you have a complaint about any product, service, or your use of this website, please contact us first at the email address in clause 1.4 with a clear description of the issue. We will respond as soon as reasonably practicable and aim to resolve the complaint with you directly.

19.2 Where a complaint cannot be resolved through direct discussion, both parties agree to attempt to resolve the matter through informal mediation before commencing legal proceedings, save where urgent injunctive relief is required.

19.3 If you are a consumer in the UK or EU, you also have the right to use the Online Dispute Resolution platform provided by the European Commission (available at ec.europa.eu/consumers/odr) where it applies to your purchase.

19.4 Nothing in this clause prevents you from exercising your statutory rights or commencing legal proceedings where you choose to do so.

20. General Provisions

20.1 Entire agreement. These terms, together with any specific additional terms that apply to a particular product or service (such as our Client Services Agreement) and our Privacy Policy, constitute the entire agreement between you and us in relation to your use of this website and any purchase made through it.

20.2 Severance. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20.3 No waiver. A failure or delay by us to enforce any of these terms does not constitute a waiver of our rights.

20.4 No third-party rights. These terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.

20.5 Assignment. You may not transfer your rights or obligations under these terms without our written consent. We may transfer our rights and obligations under these terms to another business or successor of substantially all of our business.

20.6 Governing law. These terms are governed by the laws of England and Wales.

20.7 Jurisdiction. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in a country other than England and Wales, you may also bring proceedings in the courts of the country in which you reside, and you have the benefit of any mandatory consumer protection provisions of that country.

21. Changes to These Terms

21.1 We may update these terms from time to time, for example to reflect changes in our business, in the products or services we offer, or in the law.

21.2 The current version of these terms is the version published on this website at the date you access it or make a purchase.

21.3 Where we make material changes to these terms that affect your existing rights, we will notify you by email (where you have given us an email address) or by a prominent notice on the website.

These terms were last updated on 14/08/2026.